Frequently Asked Questions

Everything you need to know about bringing nature into your home.

How do you ensure my plants or floral arrangements arrive safely?

We use specialized, reinforced eco-friendly packaging designed to keep plants stable and hydrated during transit. Each order is hand-packed with protective layers to prevent breakage and temperature damage.

What is your policy on returns for home decor items?

We offer a 30-day return policy for all non-perishable home decor items. Items must be in their original condition and packaging. Please note that live plants and custom floral arrangements are non-returnable.

Do you offer international shipping?

Currently, we ship our home accents and dried bouquets worldwide. However, due to agricultural regulations, live plants can only be shipped within the continental United States.

Are your products sustainably sourced?

Yes, we prioritize sustainability by partnering with local growers and using recycled materials for our vases and textiles. We aim to minimize our carbon footprint in every step of our supply chain.

How can I track my order?

Once your order is dispatched, you will receive an email with a tracking number and a link to our carrier's portal so you can monitor your delivery in real-time.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.